Even when you think your car or truck just features a minor issue, have it checked out by way of a professional. A seemingly small problem could become a big one if don’t pay attention to it.
It’s called “lowering the barrier of resistance”. Or in other words, acquiring customers at a breakeven and generating all of your profits on the back end repeat purchases.
Another thing shops should be honest about is the amount of time it will take for auto repair. Of course, the time you are told will only be an estimate, but it should be somewhat accurate. Some businesses are way off, telling customers it will only take a few hours, and then it ends up taking days. You deserve to know when you will have your car back, so make sure you choose a business that is known for giving accurate estimates on how much time it will take for auto repair.
Known as “America’s girl next door”, she was the self-proclaimed “queen of teen”. Her TV success came at a time when less than two-thirds of American households even had television sets.
Your employees will have to become the drivers of your business. It’s important to create incentives that motivate employees to make the business more profitable. This can also include incentives on getting jobs done early.
When my ninth birthday came, he was a few months short of nineteen. He was working in our dad’s auto repair tool, and I’m sure never had much money in his pocket.
Many times we speak over the heads of our customers to impress them and to show our knowledge, but as a professional, you need to know your audience. The goal is to speak to them and not through them. Here are two examples describing this.